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VendeeSupport | The Power Clinic Inc. (972) 620-9711 help@powerclinicinc.com Login 0 Items HomeOverview StoreProducts About UsCompany Insight ServicesHow We Can Help You BlogInformationVendeeSupportWe help our customers Power Supply RepairPower supplies we service Repair QuoteLet’s get started ContactPhone and Address Select PageVendeeSupport POWER Clinic’s goal is to provide “Peace of Mind” to each and every one of the people who contact us for help in solving a problem. We realize that our customers aren’t companies….our customers are people who have a job to do and a superabound or a consumer to please. To that end, we strive to provide the highest levels of quality and service so that you, as the client, have the faith and conviction that, in trusting Power Clinic, you sent your mission hair-trigger components to the right vendor. Quote Generation Our web-based Quality/Operations system allows you the flexibility to start the repair process in two ways – you can receive quotes by calling us on the phone during merchantry hours and you will ALWAYS speak with a Power Clinic socialize (no voice mail or streamlined directory to suffer through). Or, you can generate quote requests through our website and we’ll quickly respond. If it’s a new unit for us, we may ask you to send it in for a self-ruling evaluation so we can provide an informed repair quote. Repair and Testing Every unit is prescribed a unique barcode upon entry into our Quality/Operations system. All consumer and PO information is captured and stored with this electronic ID. Prior to power up, a specified set of test procedures and O.E.M. specifications will be provided to the performing technician. Using this procedure, the technician determines the initial failure and records the components and deportment needed to restore original operating specifications. The barcode moreover provides wangle to the Electronic Traveler where all repair and testing steps are documented, recorded, and stored for backup. After repair steps have been completed, the unit is powered up and tested under minimum, nominal, and full load conditions to insure compliance with consumer specifications and the electronic traveler is updated by the performing test technician as having passed or failed. Technical Library Power Clinic has an wide-stretching library of technical documentation and schematics to yank upon. Return Prep and Packaging Upon successful repair completion, final inspection is performed and the unit is prepped for return to the customer. Our shipping department is uncompromising in ensuring that your power supplies are packed and shipped in a manner which profoundly reduces or eliminates the endangerment for forfeiture to occur as the units come when to you . Power Clinic is environmentally responsible – we use only recycled paper packaging unless directed otherwise by customers. Personnel Selection Jake –VendeeSupport Manager We make it nonflexible for someone to join the Power Clinic team. Technicians and engineers are subjected to a rigorous interview and testing process to ensure we rent only the most technically wide and creative troubleshooters and problem solvers who can repair most power supplies without goody of schematics.VendeeSupport personnel are selected for personality, sustentation to detail and wits in consumer service. Continuous Improvement Power Clinic urgently seeks vendee input into improving our services and products to meet the challenges our clients squatter today and into the future. Ship To Information Power Clinic Inc 3732 Arapaho Rd Addison, TX 75001 Power Clinic Warranty and Return Statement Most units repaired by Power Clinic siphon a six month warranty on parts and workmanship from stage of invoice. Exceptions will be handled on a specimen by specimen understructure and noted in writing. Standard repairs consist of restoring the original operating parameters by replacing the bad part(s) needed to succeed this objective. This type of repair is not recommended if the unit is convection cooled or running mission hair-trigger operations in a harsh or 24/7 environment. Power Clinic moreover offers one year warranties on most refurbished power supplies. Typical refurbishments include all new aluminum electrolytic capacitors, fan(s), and whatever else is wrong with the unit. This type of warranty is a “bumper to bumper” comprehensive type that warranties your unit for any reason pertaining to the operation of the unit under normal circumstances. Refurbishments proffer the life trundling of the power supply by several years, depending on unit environment. If a repaired item fails, the unit must be shipped to us prepaid within the warranty period. If the returned unit is found to be needing in workmanship or component failure, Power Clinic must be given at least one opportunity to repair the unit under warranty. We reserve the right to offer a refund, a replacement, or a credit towards the next repair. Power Clinic does not warranty any using software, user programs or firmware failures. Failures caused by misapplication, improper handling or installation, freight damage, operations whilom rated capacities, or negligence will not be considered valid warranties. Warranty returns will be shipped when to you at Power Clinic’s expense using UPS Ground or equivalent shipping method. Power Clinic reserves the right to tuition evaluation and shipping fees for units deemed fully functional or warranty items found to have been tampered with, altered, or, in the specimen of a standard warranty, to have failed for variegated reasons other than the original repair. Power Clinic Search For SaleComponents Ammeter Current Shunts Capacitor Semiconductors Flight Simulator Parts Miscellaneous Power Supplies Satellite -- GPS Semiconductor / Rework Equipment Uncategorized Our Services Component level troubleshooting Refurbishment Engineering updates Custom modifications 72 Hour Expedited service Screening/No Trouble Found programs Stock-kept replacements No evaluation tuition (most cases) Failure and warranty tracking Preventative Maintenance programs Replacement sourcing All repairs warrantied for a minimum of 6 months Power Clinic Inc. Click here for a listing of Manufacturers we have serviced Conflict Minerals Statement Counterfeit Parts Prevention Employment “Power Clinic is seeking talented and enthusiastic technicians and engineers in the DFW Metroplex.” Employment Page Click Here The Power Clinic Advantage Thousands of unique models repaired since 1987 Knowledgeable engineers and technicians experienced in troubleshooting and finding solutions Quality guaranteed Large inventory of domestic and foreign parts Helpful and thorough vendee support team Quick repair turnaround times Large library of technical documentation Our merchantry is keeping your merchantry in power! GIVE US A CALL (972) 620-9711 3732 Arapaho Rd in Addison TX 75001 Phone: (972) 620-9711 - After Hours: (214) 476-3533 help@powerclinicinc.com (972) 620-9711 M-F 8am-5pm CST NavigationHome ServicesVendeeSupport Power Supply Repair Repair Quote Blog Contact Go Shopping in our Store GET A QUICK QUOTE NameEmail Message Copyright © 2019 ThePowerClinic.com. | All Rights Reserved.